Aeromexico Houston George Bush Intercontinental Airport – IAH Terminal

A little preparation always comes in handy for your upcoming trip with Aeromexico, departing from or arriving at Terminal D in Houston’s George Bush Intercontinental Airport (IAH). This article provides all the essential information to guide your trip easily. Whether you need clarification about check-in procedures, security screening, or boarding your flight, the further info has got you covered. 

You’ll get details on what procedure to follow after landing at Aeromexico IAH Terminal D, including customs and baggage claim. You’ll also learn about in-flight facilities and services Aeromexico offers and the various amenities available at this terminal. So, grab something to drink and read this entire thing to learn it all and keep yourself informed before arriving at the airport.

How To Reach Terminal D At IAH?

There are two ways to reach Terminal D at IAH. If you have been or not through security will decide what way to follow explained below:

Already Been Through Security

  1. If you have already finished security, find the signs usually named “Skyway.” 
  2. The Skyway is a free, automatic train that travels between terminals. Remember that this train isn’t underground but above ground.
  3. Take the escalator up to Level 3.
  4. Follow the signs to the Skyway station. Trains come every two minutes and will take you directly to Terminal D.

Not Been Through Security 

  1. If you still need to go through security, you should look for the subway station.
  2. The Subway is a free train that travels underground between terminals outside the security area.
  3. Track the directional signs at the subway station. 
  4. Trains come every three minutes and will take you to Terminal D.

Ask Staff

If you are trying to figure out how to get to the Skyway area or the subway station, feel free to ask any airport staff member for directions.

Transport Options To Reach IAH Airport

You can choose from various transport options for your Aeromexico flight. From booking a taxi to catching a comfy shuttle, we have explained below:

Personal Car

  1. This is a good option if you live near the airport or have someone drop you off.
  2. The airport has several parking garages with short-term and long-term parking options. However, if you arrive by car, you must pay for parking.

Taxi or Ride Requesting Service

Taxi or Ride Requesting Service
  1. You can choose this option as it’s very convenient for those with luggage or who don’t want to deal with parking.
  2. Passengers can get a taxi quickly outside the baggage claim area at terminal d.
  3. Through their apps, you can also request a ride from ride-sharing services like Uber or Lyft.

Public Transportation

  1. The Metropolitan Transit Authority of Harris County (METRO) operates buses that connect the city to the airport.
  2. The bus route is the 102 Greenspoint Express.

Shuttle Service

  1. Several shuttle services operate between Houston and the airport.
  2. These shuttles are a good option if you’re staying at a hotel that does not offer airport transportation.
  3. You can book a shuttle online or by phone in advance.

Hotel Shuttle

  1. Many hotels in Houston offer shuttle service to the airport.
  2. This is a suitable option for staying at a hotel near the airport.
  3. Contact your hotel directly to find out if they offer a shuttle service and to make a reservation.

Pre-Departure Procedures at IAH

Before you head to George Bush Intercontinental Airport (IAH) for your Aeromexico flight, you should know a few things to make your departure smooth and easy. Know about the pre-departure procedures at IAH for Aeromexico flights mentioned below:


Check out the check-in process below:

Check-In Online

  • Passengers get to check in online 24 hours before the departure. 
  1. Knowing this in advance can help you get through the airport.
  2. Download your boarding pass to your mobile device or print it out for easy access.

Check-In At Airport

  • If you cannot check-in online, you must check in at the airport kiosk or with a check-in agent. 
  1. Make sure to arrive at the airport early enough to allow for check-in lines.


Once done with check-in, or if you already did it at home, follow the security procedure below:

  • Reach the security check area by asking the staff.
  • Keep your boarding pass and identification ready.
  • Put your things in the bins for X-ray screening. 
  • Make sure to take off your shoes, jacket, and belt.
  • Go through the metal sensor. If the alarm sounds, you will get screened further.



You’ll have to wait until you have cleared the security check.

  • Your boarding pass will be checked at the gate when your flight is ready.
  • Listen to your boarding group to get a call.
  • Proceed to the gate and board the aircraft.

Tips To Save Time Before Taking Off

Check out these tips to save more time yourself:

  • Review the airline’s baggage allowance and fees to avoid any hassle at the IAH airport.
  • If you are traveling with medication, pack it in your carry-on luggage and be prepared to show it to security.
  • Allow plenty of extra time at the airport for security lines and possible delays.

Facilities Offered At IAH

Passengers departing from Terminal D enjoy various facilities that improve their time at this terminal. If you need to sleep before your flight, eat, or do some last-minute shopping, Terminal D covers you. Check them out below:

Dining OptionsShopsCurrency ExchangeATMs
Boarding GatesRestroomsBaby Care Facilities Wi-Fi Access
Charging StationsBusiness CenterConference RoomsLost and Found
Information BoothUSO Lounge Car Rental Services Baggage Claim 
Pet Relief AreasVending MachinesWater Bottle Filling Flight Information Displays
Public Seating AreasElectrical OutletsWheelchair AssistanceFirst Aid Stations
Shoe Shine StandsRecycling BinsLost & Found LockersTelephone Booths
Silent/Prayer RoomsPlay Areas for Children Luggage Storage LockersMovie Theater 
Spa Services Hair Salons Airport Shuttles Taxi Services 
Hotel Shuttles Public Transport InfoHand Sanitizer Art Exhibits

Landing at IAH on Aeromexico Flight

Once you have landed at George Bush Intercontinental Airport (IAH) on your Aeromexico flight, here’s what you have to do to avoid any hassle before leaving the airport:

  • The cabin crew will announce when it’s safe to unlock the seat belt and get your carry-on luggage.
  • Once the airplane has reached the gate and the door is opened, the crew will instruct passengers on how to leave. Passengers with special needs or those seated in the front of the airplane get priority deboarding.
  • Follow the signs for immigration, where you’ll show your passport and fill out a customs declaration form. The customs officer might ask you some questions. 
  • After you complete immigration, go to the baggage claim area and use the conveyor belt number displayed on your boarding pass to collect your checked luggage.
  • For connecting flights, follow the “Connecting Flights” signs. You might need to go through security screening again.
  • After collecting your luggage and completing any formalities, you can exit the airport and use ground transportation options like taxis, rideshares, or public buses.

Queries Handled By Aeromexico Airlines

You might have some queries; don’t hesitate to ask, as the airline is just one call away to help you. To make it easier for you, we have mentioned all the common queries asked often below:


  1. How to book a flight
  2. How to change or cancel a flight
  3. How to select a seat
  4. How to add baggage


  1. How to check in for a flight online
  2. How do you check in for a flight at the airport
  3. How do you recover from a missed Aeromexico flight at IAH?


  1. What is the baggage allowance for my flight?
  2. How to track my checked baggage
  3. What to do if my baggage is lost or damaged

Travel documents

  1. What documents should I prepare for my upcoming Aeromexico trip?
  2. How to apply for a visa
  3. How to renew my passport

Website and app

  1. How to use the Aeromexico website
  2. How to use the Aeromexico app
  3. How to change my password

Flight information

  1. How to check the status of my flight
  2. What to do if my flight is delayed or cancelled
  3. How to find information about my destination airport

In-flight services

  1. What food and drinks are available on board?
  2. What entertainment options are available on board?
  3. What are the in-flight Wi-Fi options?

Special needs

  1. Traveling with children
  2. Traveling with pets
  3. Traveling with a disability

In-flight Amenities Provided By Aeromexico

Passengers flying Aeromexico can boost their travel experience with various amenities for travelers for comfort and entertainment. From delicious meals to in-flight entertainment options, Aeromexico serves your needs on your trip.

EntertainmentComplimentary Meals & BeveragesWi-Fi Seating Options
Premier OneAM PlusSkyPriority ServicesSpecial Assistance
Menus Designed by Famous ChefsFull BarFree SnacksLanguage Learning kit
Amenity KitsBlankets and PillowsHeadphonesEye Masks
EarplugsDental KitsMagazines & NewspapersUSB Charging Ports
Lavatory AmenitiesChildrens Activity PacksPet Amenities Shopping Onboard
Pre-Order MealsSpecial Dietary OptionsBilingual Flight AttendantsLanguage Translation Tools 
Moveable Headrests Personal Lighting ControlsCall Button for AssistanceAdjustable temperature
Wastebasket at Each SeatSafety Briefing MaterialsPost-Flight Connection AssistanceBaggage Tracking System

Frequently Asked Question (FAQs)

What terminal is Aeromexico at IAH?

Aeromexico departs from Terminal D at Houston George Bush Intercontinental Airport (IAH). Follow signs or the instructions of staff members to reach the terminal.

How early should I arrive at the airport for my Aeromexico flight from IAH?

Arrive 3 hours before departure. This allows you more time to complete all the procedures smoothly and, if you still have time left, enjoy the amenities.

What documents do I need for my Aeromexico flight from IAH?

You will need a valid passport, visa, and boarding pass for international travel. Before your flight, check your destination country’s travel advisories and requirements.

How do I check-in for my Aeromexico flight at IAH?

Starting 24 hours before your flight, you can check in for your Aeromexico flight online, via the mobile app, or at the airport kiosks.

Does Aeromexico offer baggage check-in at IAH?

Yes, Aeromexico offers baggage check-in at Terminal D at IAH. 

What are the carry-on size restrictions for Aeromexico flights from IAH?

The standard carry-on size limit for Aeromexico flights is 21 inches x 15 inches x 10 inches, plus a personal item like a purse or laptop bag.  

How do I find transportation from IAH to my destination in Houston?

Several transportation options exist at IAH, including taxis, rideshare services, shuttle vans, and public buses. Rental car companies are also available at the airport.

What are some amenities offered at Terminal D at IAH?

Terminal D at IAH offers various amenities, including restaurants, cafes, shops, ATMs, and charging stations for electronic devices.

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