Asiana Airlines San Francisco International Airport – SFO Terminal

Those with upcoming flights on Asiana Airlines SFO Terminal departing from or landing at San Francisco International Airport (SFO) must know that you’ll be using International Terminal G. Now that you know the terminal name, this article does not end here as we have come up with full-fledged information for our readers to arrive at the airport with confidence.

This outline gathers everything you need about Asiana Airlines at SFO, saving you the hassle of searching for information. We’ll cover the terminal you must be at, check-in counter details, procedures, facilities offered & more. So, keep reading to grab all the information.

Information on SFO Airport & Asiana Airlines

For a better experience with the SFO airport and Asiana Airlines, it’s very important to know everything from scratch. Knowing significant details about both will make your trip more convenient. Here, we have provided all the details like contact info, address, website links, social handles, and more listed below:

San Francisco International Airport 

Grab all the details regarding San Francisco International Airport below:

Phone Number 
Website Link 
AddressSan Francisco, CA 94128, United States 
Airport CodeSFO
Runways In Total4
Total PassengersAround 50,196,094
Social Media
LinkedInNo Account Found

Highlights Of Asiana Airlines

Check out all the highlights below:

Asiana’s Parent Organizations Kumho Asiana Group, Korea Development Bank
HeadquartersGangseo-gu, Seoul, South Korea
Phone Number1-800-227-4262
Locations CoveredAround 78
Fax Number1-213-380-1688
Founded In17 February 1988
Social Media Links

Options for Reaching SFO Airport

You can choose from many transport options to reach San Francisco International Airport (SFO). You can choose from budget-friendly to more comfortable rides mentioned below:

Public Transportation

Public Transportation at SFO
  1. BART (Bay Area Rapid Transit) is a fast, affordable train system. It connects SFO directly to downtown San Francisco, with trains departing every 10 minutes. 
  2. SamTrans Buses– It offers multiple bus routes serving SFO, making it a budget-friendly option. 

Ride-Sharing App Services

  • These apps connect you with nearby drivers for a comfortable and personalised ride directly to the airport. Best for those with luggage.

Private Transportation

  1. Taxis– Get them quickly at assigned stops outside the terminals. They offer a convenient and direct ride but can be more expensive than other options.
  2. Shuttles– Shared shuttles operate between SFO and various locations. Make sure to pre-book for better service.
  3. Private Car– You can even hire a private car service for a luxurious and stress-free ride. 

Additional Options

  1. Caltrain– It connects San Francisco and San Jose. You will also get a stop at Millbrae station. From there, you can transfer to BART for SFO.
  2. Rental Cars– You can rent a car at the airport and explore San Francisco flexibly.

Factors To Consider

Consider these factors when selecting your transport mode to reach SFO:

  • Budget– Public transportation and ridesharing apps are the most affordable options.
  • Travel Time– BART is known to give the fastest travel time to downtown San Francisco.
  • Comfort– Taxis and ride-sharing apps offer door service, while shuttles provide pre-arranged transportation.
  • Number of Travellers– If you have a larger group, you might benefit from shuttles or private car services.

What to Expect After Landing At SFO?

If you have just landed at the SFO airport or are about to do so, you must familiarise yourself with passengers’ post-landing procedures after deboarding.

Domestic Arrivals 

If you arrive on a domestic Asiana Airlines flight, follow these procedures below:

  • After the crew announces, get off the plane and go to the baggage claim area, either following signs or taking help from staff. There isn’t any immigration.
  • Find the baggage claim belt, check your flight number & then wait till your bags arrive.
  • Once you have your luggage, go to ground transportation if you need a ride to your destination. You’ll find options for taxis, rideshares, shuttles, buses, or trains here.

International Arrivals

For passengers landing on an international Asiana flight, keep these procedures in mind:

  • Get off the plane and go to the immigration area to check your passport. Present your passport and any other visa documents to a Customs and Border Protection (CBP) officer.
  • After clearing immigration, go to baggage claim and collect your luggage.
  • Once you’ve checked your baggage, go to the customs area. If you have something to declare, get the declaration done.
  • If you have a connecting flight, follow the signs or ask a staff member to take you there.
  • If you do not have a connecting flight, complete everything and proceed to the ground transportation area to book your ride.

Pre-Departure Checklist for SFO

Knowing what happens before you get on the plane is essential to avoid any last-minute stress and make your trip easy and convenient. We have mentioned all the procedures from check-in to boarding below:


Check-In AT SFO
  1. With this check-in process, you confirm your flight and receive your boarding pass.
  2. You can usually check-in online or at the airport self-kiosk or usual counters with staff for your check-in.
  3. A crew member will check your ID and travel documents at the counter and check your baggage if you have checked luggage.
  4. Make sure you have your ID, boarding pass, and any required travel documents.

Security Screening

  1. After check-in, go through the security checks to ensure the safety of everyone on board.
  2. You must remove your shoes, jacket, and belt and carry your luggage through an X-ray scanner.
  3. Then, go through a metal detector or be selected for additional screening.
  4. Check the TSA website for a list of restricted items that will help you avoid hassle.

Baggage Drop

  1. If you check your luggage, you’ll drop it off at a baggage belt after check-in.
  2. The airline staff will tag your bags and send them on their way.


  1. Once you’ve cleared security, unloaded your luggage, and dropped off your belongings, check the departure information screen for your flight’s gate number.
  2. When boarding begins, the gate staff will call out boarding groups according to your boarding pass.
  3. Keep your boarding pass handy to scan at the gate before heading to your airplane.

In-Flight Comfort and Services By Asiana

You get one of the best services on your Asiana Airlines flight. You can check out some of the amenities below:

Wider Seats & More SpaceAward-Winning CuisineIn-Flight Entertainment 
Wi-Fi Extra Legroom Duty-Free Shopping 
Attentive Cabin Crew Amenity KitsComfortable Seatback Entertainment Systems
Wines and BeveragesChildren’s Meals Special Meals 
In-Flight MagazineUse of Electronic Devices Cabin Roaming 
Assistance for DisabledLost and Found Service Headphones 
USB Charging Ports at SeatsPersonalized Service with Asiana Club MembershipPre-Order Meals for Special Dietary Needs
In-Flight Relaxation Tips and ExercisesLanguage Assistance from Cabin CrewEco-Friendly Amenities 
HeadrestsVariety of Reading MaterialsBlanket and Pillow 
Travel-Sized Toiletries Business ServicesHot Towel Service

Helpful Amenities at SFO Airport

Free Wi-FiCurrency ExchangeATMs
Baggage ClaimBoarding Pass KiosksFlight Information Displays
Children’s Play AreasBusiness CentersConference Rooms
Car Rental ServicesTransportationLost and Found
Family FacilitiesPet Relief AreasService Animal Relief Areas
Electrical Vehicle Charging Nursing RoomsShowers
Mobile Charging StationsArt ExhibitsLeft Luggage Lockers
Language AssistanceHotel Booking ServicesChapels
Automated Passport ControlLuggage CartsShoe Shine Stands
Retail StoresRestaurants Vending Machines

Queries Addressed By Asiana Airlines

When it comes to the queries you have in mind, Asiana Airlines makes sure to answer them all. From booking your flight to, for some reason, cancelling it, etc., Asiana Airlines ensures you get help. Check out some of the queries asked commonly by the passengers below:

Flight bookingFlight status check-inOnline check-in
Manage my bookingFlight cancellationSeat selection
Excess baggage allowanceIn-flight mealsArrival & departure info
Upgrade to business classChange flightRefunds
Unaccompanied minor Pet travel informationLost and found
Travel InsuranceSpecial needs assistanceOnline shopping in flight 
In-flight entertainment Mileage program Lounge access
Booking flights with milesTransportation optionsVisa & immigration needs 
Baggage allowanceBooking a hotel Booking a rental car 
Connecting flights check-in Pre-ordering mealsIn-flight Wi-Fi availability

Time-Saving Tips for Asiana Flights at SFO

  • Keep in mind to check in 24 hours before your take-off time.
  • Use your digital boarding pass to save time spent in line at the kiosk printing your boarding pass.
  • Pack only a carry-on bag if possible to avoid waiting for checked luggage.
  • Choose your seat in advance online to save time at the check-in counter.
  • Make yourself familiar with Asiana’s baggage allowance to avoid overweight bag fees and delays.
  • Make sure to download the Asiana app, which allows you to check in for your flight, view your boarding pass, and track your flight status.
  • Apply for the airline’s frequent flyer program. It allows you to use priority check-in and security lanes.
  • Even if you check in online, arriving at the airport early is still important to allow for security lines and boarding.
  • Avoid traffic delays by taking public transportation or a ride-sharing service to the airport.
  • To quickly get over security, put liquids, gels, and aerosols in travel-sized containers in a transparent bag.
  • Have your ID and boarding pass ready to avoid delays when going through security.
  • If you have TSA PreCheck, you can use the dedicated lanes for faster security checks.

Frequently Asked Question (FAQs)

What terminal is Asiana Airlines in SFO?

Asiana Airlines uses International Terminal G at SFO. You can reach the terminal by following the directional signs or simply asking the staff; they will help you.

What is the general customer service number for Asiana Airlines?

You can contact Asiana Airlines general customer service at 1-800-227-4262. 

Does Asiana Airlines offer any lounges at SFO?

Yes, there is a lounge at SFO airport. It offers complimentary food and beverages and many conveniences.

What procedures should I follow after arriving at SFO?

After landing at the SFO, you will follow the standard arrival procedures, including the immigration process, baggage claim, customs, and security check. Only after these procedures can you exit the airport.

What happens if I have a connecting flight on a different airline at SFO?

If you have a connecting flight after landing, pick up your checked luggage at the carousel and then clear customs.

How can I get to the International Terminal G at SFO?

SFO offers a free AirTrain that connects all terminals. But if you prefer walking, you can use the corridors to reach terminal G.

Does Asiana Airlines offer any amenities onboard?

Yes, they do offer tons of amenities on their flight. It includes an entertainment system, drinks, food, amenity kits, Wi-Fi, and more.

What happens if I lose my luggage while flying Asiana Airlines into SFO?

If you have lost your luggage, immediately report it to Asiana Airlines at the baggage service office in International Terminal G.

Can I check in online for my Asiana Airlines flight at SFO?

Yes, you can quickly check-in online for your Asiana Airlines flight. You can check in on their website 24 hours before your flight departure.


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