Southwest Airlines Boston Logan International Airport – BOS Terminal

Not all flights are booked months in advance; some are the result of last-minute decisions. These spontaneous trips often leave little time for thorough planning. At Southwest Airlines Terminal Logan (BOS), travellers can easily finalise their travel details on the spot. From rechecking luggage and obtaining boarding passes to learning about inflight services and completing check-in procedures, everything can be done efficiently at the terminal. This convenience ensures that even the most sudden travel plans are managed effectively, allowing travellers to have a seamless journey without the usual pre-travel stress. 

In addition, this manual will help you discover the amenities to luxuriate your travel and collect the essential info in just a few minutes!

Location of Southwest Airlines at BOS Airport

At Boston Logan International Airport, Southwest Airlines welcomes passengers at Terminal B for both arrivals and departures. Whether you are starting your journey or just landing, Terminal B presents various opportunities for enjoyment and creating cherished memories. With an array of dining, shopping, and relaxation options, your time at the terminal can be as enriching as the trip itself. Remember to arrive at Southwest Airlines Terminal Logan ahead of your scheduled departure to make the most of these offerings. 

Basic Info

We have provided the essential contact information for both Southwest Airlines and Boston Logan (BOS) Airport, ensuring you can quickly reach out to the professional teams for assistance whenever needed.

Airport NameBoston Logan International Airport
Airline NameSouthwest Airlines 
Airport Address East Boston, MA 02128, United States
Southwest Airlines  Arrival Terminal BOSTerminal B
Southwest Airlines  BOS Terminal Departures Terminal B
StatusActive
IATA CodeBOS
TypeInternational
CityBoston
Coordinates42°21′47″N 071°00′23″W
Official siteAirport: https://www.massport.com/logan-airport/flights/airlines   
Airline: https://www.southwest.com/ 
Facebook PageAirport: https://www.facebook.com/BostonLogan/ 
Airline: https://www.facebook.com/SouthwestAir 
YouTube ChannelAirport: https://www.youtube.com/channel/UCp9rSsN66OnieKjT8eUa-rQ 
Airline: https://www.youtube.com/user/NutsAboutSouthwest?clk=GFOOTER-YOUTUBE 
Instagram Page Airport: https://www.instagram.com/flylogan/ 
Airline: https://www.instagram.com/southwestair/?clk=GFOOTER-INSTAGRAM 
Twitter HandleAirport: https://twitter.com/BostonLogan 
Airline: https://twitter.com/southwestair 
Linkedin Page Airport: https://www.linkedin.com/company/boston-logan-international-airport—bos 
Airline: https://www.linkedin.com/company/southwest-airlines/?clk=GFOOTER-LINKEDIN 
Southwest Online Check-inhttps://support.southwest.com/helpcenter/s/article/online-checkin 
Manage Southwest Bookingshttps://www.southwest.com/air/booking/ 
Track Your Southwest Flightshttps://www.southwest.com/air/flight-status/ 

Get Assistance from Southwest Professionals

If you are facing any difficulties or have queries while flying with Southwest Airlines from Boston, rest assured the team at the Information Desk is ready to help. They have all the resources and knowledge needed to quickly solve your problems, making your trip hassle-free and pleasant. Just let them know what you need, and they will take care of everything for you.

Flight ReservationsPet TravelFlights Cancellation
Entertainment OptionsDeals and OffersSeat Selection
Managing FlightsBaggage AllowancePassports or Visa
Medical AidWiFiWheelchair
Check-inTravel DocumentsInfant Travel Policy
Flight StatusUnaccompanied MinorAirfare Refunds 
Seat UpgradesIn-Flight Meals Name Change Policy

Book your Seats

Secure your preferred seating in advance with Southwest Airlines to ensure a comfortable journey. Simply visit their designated booking counter in Terminal B at BOS Airport or access this feature online. Choose from various seating options, including extra legroom or window seats, to tailor your travel experience to your needs.

Quick Check-in

Ease into your travel experience with Southwest Airlines by checking in early through the website. Passengers can also check in at the dedicated desks at the airport or opt for the check-in service kiosk option to save time. Ensure you have your travel documents ready for a smooth process and to receive your boarding pass.

Luggage Info

Luggage Info

Understand all about travelling with luggage at the services counters of Boston Logan Airport Terminal Southwest Airlines. Whether it’s carry-on or checked baggage, the desk employees are always there to help. They will inform you about size and weight restrictions, fees for extra luggage, and special items policies to prepare for your flight without any hassle.

Ticket Cancellation

Southwest Airlines accommodates last-minute changes with an accessible cancellation process. Visit their service counters at BOS Terminal or manage your booking online. Their policy includes flexibility for emergencies, making it easier for you to adjust your travel plans stress-free. Plus, they will also let you know about refund eligibility.

Premium Upgrades

Elevate your flying experience with Southwest Airlines by opting for a premium upgrade. All you need to do is tap the counter of the helpdesk and inform the team about your preferences; they will handle the rest for you. Moreover, you can upgrade to the higher class online in just a few clicks. So, enjoy enhanced comfort, additional amenities, and priority services that make your journey unforgettable.

Unaccompanied Minor

Southwest Airlines offers a special service for unaccompanied minors to ensure a safe and comfortable journey. From departure to arrival, the dedicated and responsible staff at BOS Terminal will provide assistance, making travel smooth and secure for young passengers travelling alone. 

Correct Your Names

If there is a mistake in the name on your ticket with Southwest Airlines, don’t worry. The airline’s customer service desk, conveniently located within the terminal, is available to help correct any errors with your name. It is important to address this issue promptly to ensure a smooth check-in process and avoid any travel delays. Make sure to bring relevant identification documents to facilitate the correction.

Luxuriate Your Trip

While Southwest Airlines prioritises passenger comfort, staying informed about the available services at the airport and how they benefit you is key. This piece highlights exceptional services offered at Boston Logan Airport Terminal Southwest Airlines.

Check-in KioskSmarteCarteClassic Shoe ShineWater Filling Station
MBTA Ticket MachineBaggage Claim OfficeHydration StationMBTA Ticket Machine
Mobile Money ATMAA Credit Union ATMKidportMobile Money ATM
Parking Pay StationBank of America ATMNursery-MamavaParking Pay Station
Pet Relief AreaCash to Credit MachinesNursing RoomBars
WiFi ServiceFamily AmenitiesPharmaciesShowers
Parking OptionsAssistance DesksDuty-Free ShopWheelchair Facility
CafesWashroomsVending MachinesSantander ATM
Car RentalsCitizens Bank ATMCharging StationsGround Transportation Services

Prominent Restaurants

Got a hunger pang while waiting at Southwest Airlines Terminal at BOS Airport? Are you in the mood for some spicy noodles? The terminal welcomes its cherished travellers to try out various flavours at well-known dining spots. For those who can’t start their day without coffee, there’s a dedicated spot just for your caffeine fix. Here’s a quick guide to the food and snack stands available to quell your hunger before you take off.

B.GOODLegal Sea FoodsLucca
Kelly’s Roast BeefCisco BrewersDunkin’
Berkshire Farms Market

Retail Stores

Flyers can find mini shopping havens at Terminal B. There are various retail stores scattered throughout the airport. From last-minute travel essentials to luxury brands, these shops have all the items. You can grab a book for your flight, pick up some souvenirs, or even buy new gadgets and set aside the boredom from your upcoming journey.

Boston TopsHudson
FuelRodFifth & Sunset
Dufry – Duty Free

Lost and Found

If you have misplaced an item while at the Southwest Airlines Terminal at Logan Airport, you will be relieved to know there’s straightforward assistance available. For items lost within the airport, Boston Logan offers a lost-and-found service without any associated fees. However, for items lost at the TSA checkpoints, on the aircraft, or in areas controlled by U.S. Customs and Border Protection, you will need to contact those specific agencies.

Parking Area

For travellers flying with Southwest Airlines from Logan Airport, a range of parking options ensures convenience right from the start of your journey. Terminal parking provides quick access to Southwest’s check-in desks. If you’re looking to save, Economy Parking offers a more budget-friendly choice without sacrificing accessibility. Keep an eye on the Parking Status updates to choose the best spot. Moreover, Logan Airport’s Frequent Parking Programs are designed to reward regular travelers with benefits like discounts and priority parking, making your experience smoother every time you fly.

Ground Transportation

Ground Transportation BOS

At Southwest Airlines Terminal Logan, passengers have a variety of ground transportation options. Whether you are looking for a quick shuttle to the city center, a comfortable taxi ride, or the convenience of rideshare services like Uber and Lyft, everything is readily accessible. Public transportation includes bus routes and the subway, offering efficient and cost-effective ways to reach your destination directly from the terminal.

  • Public Transportation
  • On-Airport Shuttle
  • Bus Locator
  • Private Bus Services
  • Ride Apps/ Uber/Lyft
  • Taxi & Limos

Conclusion:

After going through our guide on Boston Logan Airport Terminal Southwest Airlines, you are well-equipped to keep your travels running smoothly. With this information, navigating your journeys will be easier and more efficient, ensuring you won’t lose your way. Safe Travels!

Frequently Asked Questions (FAQs)

What Terminal is Southwest at Logan International Airport?

Southwest Airlines operates from Terminal B at Logan Airport for both arrivals and departures.

Can I check my bags at the Southwest Airlines Terminal at Logan?

Yes, you can check your bags at Southwest Airlines’ check-in counters located in Terminal B.

Are there dining options available at Southwest Airlines Terminal Logan?

Yes, Terminal B at Logan Airport offers a variety of dining options for passengers flying with Southwest Airlines.

Is there a way to get from Terminal B to other terminals at Logan?

Passengers can use shuttle services or walkways to easily move between Terminal B and other terminals at Logan Airport.

Does Southwest Airlines offer a kiosk at Logan Airport?

Yes, there are self-service kiosks for Southwest Airlines passengers in Terminal B for convenient check-in.

Where can I find the Southwest Airlines customer service desk at Logan?

The Southwest Airlines customer service desk is located in Terminal B, which is easily accessible for passengers.

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