Viva Aerobus Dallas Fort Worth International Airport – DFW Terminal

Nothing feels more pleasant than arriving at the DFW Airport for your Viva Aerobus flight completely stress-free and informed. We will provide you with all the information on the Viva Aerobus DFW Terminal, including exactly which terminal it uses and how to reach it.

Knowing your terminal in advance allows you to chill, grab a coffee, or check out the stores before your flight. Learning what procedures are followed before departure or after landing will save you even more time. Reading this article will help you learn the contact information for Viva Aerobus terminal DFW.

Viva Aerobus Terminal at JFK Airport

Viva Aerobus uses Terminal 1 at JFK Airport. Although JFK Airport has several terminals, Terminal 1 is the only terminal from which Viva Aerobus flies and lands. Thus, you won’t have to walk around searching for your flight. 

How To Reach Terminal 1 At JFK Airport?

Reaching Terminal 1 at JFK Airport differs from other terminals because it doesn’t connect directly to the central AirTrain system. You can still get there quickly by following these simple steps:

If you’re already at another terminal 

  1. Find the signs that will take you to the AirTrain station or follow the people heading that way.
  2. Take the AirTrain to Terminal 4 or Terminal 8.
  3. Once you’re at Terminal 4 or 8, you must transfer to a Free shuttle bus for Terminal 1. 
  4. Look for “Terminal 1 Shuttle” signs or ask the airport staff for directions.
  5. The bus ride is short, around 5-10 minutes.

If you’re arriving at JFK Airport for the first time

  1. Look around for the directional signs that say “Ground Transportation.”
  2. This will lead you to the taxis, ride-sharing services, and public bus locations. You can choose any of these options to get directly to Terminal 1.

About JFK DFW Airport & Viva Aerobus

Before getting into the procedures and everything else, you must know about some basic details like contact details, address, and much more mentioned below:

Viva Aerobus

Grab all the details about this airline below:

Phone Number+52 (81) 8215 0150
Website Link 
Head OfficeCiudad Apodaca, Mexico
Aired On2006
Flyer ProgramViva Fan
Social Media 
Tik Tok 

Details On John F Kennedy International Airport 

Check out all the details in the table below:

Contact Number+1 718-244-4444
AddressQueens, NY 11430, United States
Aired OnOctober 1, 1928
Total Runways 04
Social Media 
Facebook Page 
YoutubeNo channel 
X- Twitter 
LinkedInNo Account

Transport Options To Reach DFW

Passengers flying into DFW Airport have three convenient ways to reach it. There’s a perfect option for everyone, whether coming from Dallas, Fort Worth, or somewhere between.  

DART (Dallas Area Rapid Transit)

DART (Dallas Area Rapid Transit)
  •  Is a light rail system that serves Dallas and the surrounding areas. 
  1. If you’re coming from Fort Worth or other parts of the DART system, you can transfer to the Orange Line at various stations.  
  2. You can use the free Skylink People Mover or Terminal Link shuttle buses to get to your terminal from Terminal A.

TRE (Trinity Railway Express)

  •  This commuter rail line connects Fort Worth and Dallas. 
  1. Take the TRE to DFW Airport Terminal B Station and then connect to the Skylink People Mover or Terminal Link shuttle buses for other terminals.


  •  It runs from Fort Worth to DFW Airport Terminal B Station. 
  1. You can then connect to the Skylink people mover or Terminal Link shuttle buses for other terminals.

Facilities at Dallas Fort Worth International Airport

You get to witness many facilities at this airport mentioned in the section below:

Dining and Shopping

This airport has a wide variety of restaurants, cafes, and shops in Terminal 1. You can find food and drinks to suit any taste and budget, from quick bites to sit-down meals. You will even see the shops selling everything from clothes and souvenirs to electronics and beauty products.

Relaxation and Amenities

If you’re looking for a place to relax before your flight, DFW Airport has various options. VIP lounges offer comfortable seating, complimentary food and drinks, Wi-Fi, and TVs. Passengers can also let their kids use children’s play areas to burn off some energy and private Minute Suites rooms if they need a place to nap or freshen up.

Passenger Assistance

DFW Airport is committed to providing a positive experience for all passengers, including those with disabilities. The airport has facilities and services to meet the needs of all travelers, including accessible restrooms, elevators, and boarding areas. You can also use rooms and other amenities, especially for nursing mothers.



If you need a place to stay overnight near the airport, you can choose from three hotels at DFW Airport: Grand Hyatt DFW, Hyatt Regency DFW, and Hyatt Place DFW. You also witness private Minute Suites rooms for rent during your stay.

Financial Services

DFW Airport offers various financial services, including currency exchange, ATMs, and banks. You get to use the currency exchange kiosks at the terminal 1.

Procedures Followed Before Departure At DFW

Now that you have arrived at the DFW to catch your Viva Aerobus flight make sure to follow these procedures that we have mentioned below to make things easier for you:

Before reaching the airport

Check-in online or with your airline’s app to save time at the DFW airport. The app lets you choose your seat, print boarding passes, and sometimes even check in your bags.

At the Airport

  1. DFW is a big airport, so arrive as early as possible to allow plenty of time to complete procedures.
  2. If you can’t check in online at home, you can check in offline at the DFW.
  3. Find the Viva Aerobus check-in counters with the help of directional signs or simply ask the staff.
  4. To drop off your baggage, find the area where your airline allows you to hand off your checked luggage.
  5. Put your carry-on luggage, liquids, and electronics in bins for screening. You might even go through a metal detector or get scanned by an officer in charge.
  6. Once you’ve completed the procedure, you can check your flight information on the airport screens and follow the signs to your gate. 

At the Gate

  • After you have finished all the pre-departure procedures, if you still have time, you can grab some snacks, do some last-minute shopping, or even use the restroom if needed. 
  • The gate staff will announce when boarding begins. They will call by boarding groups, and you’ll line up to board the plane.

Landing at DFW with Viva Aerobus

If you have a landing flight at the DFW airport in your Viva Aerobus flight, make sure to go as per the guide we have mentioned here to avoid any problems. You will get through the post-arrival procedures like a pro with our guidance. Check out the section below:

Do Not Rush

  • The plane will taxi to the gate after landing. 
  1. Passengers must keep calm, not rush, and stay seated until the Captain announces it’s safe to get off the plane.


  • Once you listen to the announcement, obey the instructions from the flight attendants. 
  1. They will guide you on how to exit the aircraft. 
  2. You might have to wait a few minutes before you can get off. 
  3. If seated far from the exit, you might have to wait longer as the passengers get off the plane row by row.


  •  If your Viva Aerobus flight came from outside the United States, you must go through Immigration. 
  1. This is where you’ll show your passport and fill out a form. 
  2. Viva Aerobus doesn’t handle this process, so follow the signs and instructions from the airport team.

Claim Your Bags

  • After Immigration or if arriving domestically, you’ll move to the baggage claim area. 
  1. Here, you’ll collect your checked luggage. 
  2. Find the display screen with information regarding your flight number to find the related baggage belt.


  • If you arrive on an international flight, go through customs.
  1. Once you have your bags, you’ll go through Customs. 
  2. You might declare any items you brought into the country. 
  3. Viva Aerobus won’t be involved in this either, so follow the directions from the Customs officers.

Exiting the Airport

  • You can leave the airport after collecting your luggage and going through any necessary checks. 
  1. Signs will direct you toward ground transportation options like taxis, rideshares, or public buses.

In-Flight Amenities Offered At Viva Aerobus Flight

Viva Aerobus is a budget airline & most amenities are not included in your ticket price and get purchased as add-ons. Have a look at what to expect on your Viva Aerobus flight:


  1. Viva offers various seating options, including standard seats, seats with extra legroom, and priority boarding seats. 
  2. You can also pay extra for seats in the exit row.
  3. Regular seats don’t lean back much, but some upgraded options offer more reclining.


  1. This airline does not offer in-flight entertainment systems on their airplanes.
  2. However, you can purchase access to Viva Play, which lets you stream movies, TV shows, music, and games on your mobile device.

Food and Beverages

  1. Viva Aerobus does not offer complimentary food or drinks on their flights.
  2. But buying snacks and drinks from the airline’s buy-on-board menu is possible.
  3. You can also bring your food and non-alcoholic beverages on board.

Other Amenities Onboard

With Viva, if you ever need clarification about a particular flight or anything related to Viva Aerobus, you can always contact their customer service team. They will make sure to listen to you and assist you accordingly. We have curated a list to make it more accessible for you, listed below:

Booking and Tickets

  1. Payment Methods
  2. Manage Booking
  3. Change Flights
  4. Standby Travel
  5. Group Bookings

Trip Information 

  1. Travel Documents Required
  2. Check-in Baggage Fees
  3. Carry-on Baggage Restrictions
  4. Airport Information
  5. Flight Restrictions 

Before Departure 

  1. Check-in Deadlines
  2. Boarding Process
  3. Pre-ordering Meals
  4. Seat Selection
  5. Special Assistance 

Queries Regarding In-flight Necessities

  1. Entertainment Options
  2. Wi-Fi
  3. Beverages and Meals
  4. Restrooms and Amenities

After Check-In

  1. Lost and Found
  2. Baggage Claim
  3. Flight Delays and Cancellations

Other Common Inquiries

  1. Airport Transfers
  2. Car Rentals
  3. Hotel Booking
  4. Travel Insurance
  5. Viva Aerobus App Information

Frequently Asked Questions (FAQs)

Which terminal does Viva Aerobus use at DFW Airport?

Viva Aerobus flights arrive and depart from Terminal D at DFW. If you need help getting there, follow the directional signs or simply ask the staff there.

How can I find out which terminal my Viva Aerobus uses?

It is very simple to do that. You can check your boarding pass for your terminal number or the airline’s official website. You can also contact the airline via their online chat option.

What amenities are available at Terminal D at DFW?

Terminal D offers a variety of restaurants, shops, ATMs, charging stations, and other amenities. 

How early should I arrive at the DFW Viva Aerobus Terminal D?

Arriving at the DFW airport 2 hours before your flight for security checks and check-in will make your procedures smooth and stress-free.  

Can I check-in for my Viva Aerobus flight online?

Yes, Viva Aerobus allows online check-in for most flights. It starts 48 hours before departure.  

What happens if I miss my check-in?

If you miss your check-in, you will also need your flight. Make sure to arrive early to avoid such a situation.

Does Viva Aerobus offer any in-flight entertainment options?

Since it’s a budget airline, it does not offer many options, such as entertainment systems, on its flights. But you can still bring your entertainment options for your trip.

How can I connect to WiFi at Terminal D?

DFW Airport offers free Wi-Fi access for all passengers. You can connect using the network “DFW Free Wi-Fi.”

Where can I find currency exchange services in Terminal D?

You can find many currency exchange offices at DFW Terminal D. 

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