Aer Lingus Heathrow Airport – LHR Terminal

Passengers booking flights with Aer Lingus should know that it operates out of Terminal 2 from London Heathrow Airport. At Aer Lingus LHR Terminal, passengers can take advantage of a variety of shopping, dining, and lounge areas while waiting for their flight. The airport also offers numerous parking choices, smoking areas, nursing rooms, pet relief areas, and a kid’s playground to make your time more enjoyable. There is also the convenience of complimentary Wi-Fi to help you stay in touch with your loved ones. 

Want to know more about the amenities offered at the well-designed LHR Airport? Or are you looking for the contact details? Check out the sections below to gather essential info!

Basic Information: You need to Know

Before you board your flight, it is crucial to be well-informed about the airport and your airline. This essential information can significantly ensure that you are prepared for your air journey. This table provides everything you need to know for a smooth trip to familiarize you with the details of your travel operators.

London Heathrow Airport (LHR) Information
Name of the AirportLondon Heathrow International Airport
AddressHounslow, United Kingdom
Coordinates51°28′39″N 000°27′41″W
Reservation, Customer Care, and Special Assistance020-7660-0337
Aer Lingus Information
Airline NameAer Lingus 
Airline CodeIATA: EI ,ICAO: EIN
Contact Number1 516 622 4222
Arrival Terminal 2
DepartureTerminal 2

Get in Touch

For the most recent updates from your airline and LHR Airport, check out their social media pages through the link in the table below. 

Contact ViaLHR AIRPORTAer Lingus
Official Website 
Twitter Handle 
Instagram Handle 
Facebook Page 
LinkedIn Page 

Aer Lingus Staff at LHR 

When you arrive at the airport, you will encounter various steps you need to complete before boarding your flight. If you don’t fly often or if you are new to the airport, don’t worry. There are Aer Lingus staff available who can help guide you throughout the process and assist with any questions or concerns you might have. 

Check-In Reservation QueriesFlight Status 
Flight changeTicket UpgradesFlight Cancelations
Airfare RefundIn-flight WiFiMeal Preference
Baggage Allowance Visa and PassportLost and Found
Unaccompanied MinorPremium BoardingIn-flight Entertainment
DelaysSports Equipment Disability Aid

Purchase Flight Tickets

At the Aer Lingus ticket desk, you can view flight schedules to your chosen destination and book the flight after evaluating the prices. Whether you are booking flights for a group trip or for yourself, the Agents available there will guide you throughout the booking and payment procedures. You must inform the desk staff about any specific requirements so they can plan your travel itineraries according to your needs. Don’t forget to inquire about ongoing deals and offers to travel on a low budget.

Cancel Your Flight

Cancel Your Flight

Before making a last-minute flight cancellation, it is wise to chat with the airline’s customer service team present at the airport. They will help you find out if you are eligible to get a refund for your ticket or if it is possible to use the value for future trips. Additionally, you can ask if there are any flights available that align with your new schedule, allowing you to book a new flight without losing money. So, ensure you are not out of pocket for a trip you can’t take.

Check Flight Status

Travelers who are looking forward to keeping an eye on their flights have the option to check display screens at Terminal 2. The screens will give you the exact times for when flights will arrive and leave. So, if there is ever a delay or a flight gets canceled on purpose, you will have the chance to adjust your plans without stress. So, stay informed and make any necessary changes easily.

Check-In and Register Luggage

If you are flying internationally with Aer Lingus and already have your ticket, you must arrive at the airport 3 hours before your flight leaves to go through screening and check-in. Passengers must keep in mind that Aer Lingus closes its check-in counters 75 minutes before the flight’s departure. When dropping off your luggage, ensure that it doesn’t exceed the weight limit. If your baggage is overweight, you’ll need to buy an extra allowance.

Upgrade To Premium

Why settle for a regular flight experience when you can elevate it to luxury? All you need to do is notify the Aer Lingus staff about your demands and request an upgrade. Their humble representatives will let you know about the business Class availability along with the amenities you can enjoy. Those who want to add additional services to their plans can also seek assistance from these officials at the Aer Lingus LHR Terminal. 

Miscellaneous Amenities

The services mentioned above are designed to simplify your travel process, but knowing about additional services can make your journey even smoother and more enjoyable. To make the most of your trip, it is a good idea to review the information provided below. This will help you prepare better and ensure a more comfortable experience as you travel.

Baggage TrolleysTSA Pre-CheckImmigration and CustomsUnaccompanied Baggage
Ground TransportParking FacilityVIP LoungeDigital Maps
Pet Relief AreaBaby RoomKids Play AreaFinancial Services
Charging PortsWater DispensersWiFi ServiceCars Rental Service
Massage CenterSpaDuty-free Wheelchair Aid
ShopsRestaurants &BarsCheckweigherVending Machines
Charger BatteryToiletTelephone & Internet BoothAuto-Scanners
Animal QuarantineLiftEscalatorLuggage Wrapping Service



Feeling hungry at Aer Lingus LHR Terminal? The airport’s food outlets are there to relieve your hunger pangs. From quick bites and pre-order services to coffee shops, menus tailored for kids, bars, and a variety of international and in-flight meals, there is a wide selection of dining choices available. So, explore the different cafes and restaurants offering deals on meals and enjoy a taste.

  • Shan Shui
  • The Queen’s Arms
  • Big Smoke
  • Caffè Nero
  • Starbucks
  • Heston’s The Perfectionists’ Cafe
  • YO!
  • London’s Pride By Fullers
  • Leon
  • Pret A Manger

Buy Essentials at the Last Minute

Heathrow International Airport’s Terminal 2 is a hub for all your shopping needs, whether you are looking for the latest fashion and accessories, searching for the perfect last-minute gift, or just need comfortable footwear. It is packed with a variety of stores offering beauty products, fragrances, jewelry, watches, travel gear, tech gadgets, and more.

DiorInMotionSim LocalGlenmorangie
Candles & OudLouis VuittonRolexExcess Baggage Company
BootsTed BakerM&S Simply FoodBottega Veneta
BossSaint LaurentMulberryBoggi Milano
BurberryPaul SmithRitualsWHSmith
Fortnum & MasonExcess BaggageThe BookshopTiffany & Co
Aspinal of LondonTravelexKurt GeigerHarrods
AccessorizeWorld Duty-FreeJD SportsHamleys
Discover LondonGucciSunglass HutCase

Frequently Asked Question (FAQs)

Is Aer Lingus terminal 1 or 2?

Aer Lingus operated from Terminal 2 of the London Heathrow Airport (LHR). 

Which terminal is Aer Lingus at Heathrow?

Terminal 2 at LHR Airport is designated for the arrival and departure of the LHR Airport.

What amenities can passengers enjoy at Aer Lingus Terminal LHR?

Services that make your journey enjoyable and comfortable at LHR Terminal Aer Lingus are extra baggage allowance, Wi-Fi access, upgrades, dining, shopping, lost and found assistance, different parking options, lounge access, etc.

Where is London Heathrow Airport located?

The LHR Airport location is Hounslow, UK.

At what time should I reach the terminal to catch the flight?

Passengers must reach the Aer Lingus LHR Terminal 2 hours before their domestic flight and 3 hours before their international flight to complete the pre-flight tasks.

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