Alaska Airlines Phoenix Sky Harbor International Airport – PHX Terminal

Passengers departing with Alaska Airlines from Phoenix Sky Harbor International Airport must read this guidebook to learn everything about their terminal. From the moment you step into the terminal building, you will be greeted with comfort and convenience. From easy check-in and baggage drop-off to smooth security screening at PHX, every pre- and post-flight procedure will be a breeze. 

In this manual, we will unleash every aspect of Alaska Airlines Terminal PHX to ensure you a safe and secure journey. Let’s Fly High!

Arrival and Departure Formalities with Alaska Airlines

Alaska Airlines lands and takes off from Terminal 3 at Phoenix Sky Harbor International Airport. For travel updates, check the Alaska Airlines website or app. 


  • After exiting the aircraft, kindly follow the indications to the baggage claim area and get your luggage.
  • In case of missing luggage, report to the Alaska Airlines staff immediately. 
  • After baggage claim, proceed to customs and immigration. 
  • Once you are done with all the formalities, head to the airport exit or connect to your next flight. 
  • Go for various ground transportation options available at the terminal.


  • Proceed to the assigned check-in counter and drop off your luggage. 
  • Pay the baggage fees at the check-in counter if there is any pending payment.
  • You can also check in online through the Alaska Airlines website or app and print your boarding pass. 
  • Present your boarding pass and ID card to the security screening area.
  • After successfully accomplishing the pre-flight procedures, you will be ready to board the aircraft.

Here is How to Make Connections with Alaska PHX

Several platforms allow passengers to contact the airline’s customer service representatives and operating terminals. You can avail yourself of various amenities and services by already contacting the authorities. Below, we have prepared a chart mentioning different methods of contacting them. 

Airport NamePhoenix Sky Harbor International Airport
Airport Address3400 Sky Hbr Blvd, Phoenix, AZ 85034, USA
Airport CodePHX
Terminal 3
Contact InformationAirport- +1 602-273-3300
Airlines- 000 800 100 1051
Official WebsiteAlaska Airlines-
PHX Airport-
Linkedin Official
Facebook Handle
Twitter Profile
Instagram Official Site

Services & Amenities at PHX

Services & Amenities at PHX

Before making any travel decision, consider learning about the facilities offered at PHX Alaska Airlines Terminal. The professional team present at the terminal will enlighten you about the services you can avail of before taking off from the airport. Carefully read the below points.

Flight Bookings and Tracking

Passengers can book a flight with Alaska Airlines by visiting the reservation counter or by online methods. For online booking, simply visit the official website or mobile app. Enter your travel dates, routes, and destinations, select your flight options, provide traveler info, and pay for your ticket. Once you are done with the bookings, you can stay up-to-date on your travel plans by tracking your flight by entering your flight number or route on the official website. Besides, if you need to make changes to your booking, you can easily manage your reservation by contacting the officials.

Speedy Check-in Process

Reach the terminal at least 3 hours before your scheduled departure time to ease the check-in process. If you have baggage to check, head to the assigned baggage drop-off area. Proceed to the self-service kiosk to select seats and print the boarding passes. If you need any additional service, the customer service team will inform you of its availability and charges. Also, to avoid long queues, you can check in via an online platform 24 hours prior to your flight and download the boarding pass. 

Make Cancellations and Get a Refund

Passengers with sudden cancellations often worry about getting a refund. Well, worry less when you can easily cancel your tickets online and apply for a refund if eligible. Please note that cancellation charges will be depending on your ticket class. Therefore, always consider reading the cancellation and refund guidelines before reserving your seats. For more info, reach out to the official team; they are available to assist with any questions or concerns regarding your cancellation.

Pet Travels

Pet Travels

The airlines welcome pets in the cabin and as checked baggage. To make travel plans with your pet, simply review the pet regulations and fees, book your pet’s travel online, or contact the customer service representatives. Don’t forget to provide a health and vaccination certificate for your pet. Furthermore, the PHX terminal has a pet relief area for your little companion where it can relax before the flight is ready to take off.

Purchase Additional Baggage

Do you need an additional baggage allowance? Go for it! Alaska Airlines understands that you might need to pack some extra baggage for your trip. Additional fees may apply for additional baggage; confirm the charges before making any further decisions. The charges will depend on your route as well as your fare type. Moreover, there are certain guidelines you must meet before check-in, such as avoiding packing sensitive items in your baggage for a safe screening process. 

Ask for Special Assistance

The professional team is here to help! If you require special assistance, such as a wheelchair or extra favors during the journey, do not hesitate to contact the official team at least 48 hours before your flight. Furthermore, to provide information and assistance to passengers with special needs and medical conditions and their families before they take off, the TSA has launched TSA Cares, a toll-free helpline. 

Parking and Ground Transportation Options

Whether you want to drive yourself to the airport or need comfortable ground transportation, Alaska offers convenient parking and transportation services. After your arrival, passengers can look for taxis, shuttles, and car rental services to reach their next destination. The airlines suggest making bookings in advance to ensure availability. To park, simply visit the official site, grab your parking spot, and proceed with payment. Talk to the authorities and choose the option that suits your requirements and budget.

More About!

Apart from all the services mentioned above, you can seek a lot more while navigating the terminal building. Make connections with the official team, and their staff will clue you in with all the amenities you can enjoy before starting your journey. Below is the insider information that might help you enhance your travel experience.

Free Wi-FiPower outlets and USB ports
Charging stationsAirport lounges
Airport MuseumHealthy food options
Nursing StationsPet-friendly amenities
Fitness traSmoking areas (outdoor designated areas)
MailboxesCurrency exchange
ATMsLuggage storage
Travel insurance servicesTourist information centers
Car rental servicesRide-sharing services
Shopping and retail storesBars & Cafes
Electric vehicle Charging StationsSpa and wellness services
Meeting and conference roomsBusiness centers
Kids play areasPrayer rooms
Service Animal or Pet Relief Areas

Shops & Restaurants at PHX

Reaching the terminal and completing all the flight procedures on time will allow you to explore other areas in the terminal building. You can navigate the terminal yourself, whether you want to try different cuisines, shop for your loved ones, or buy souvenirs. Here are the various shopping and restaurant options you can choose from!

The Best Of The ValleyDiscover Arizona
Indigenous / MosaicInMotion
Ironwood by HudsonJohnston & Murphy
Passage by HudsonPhoenix Public Market
Stellar NewsTech On The Go
Travel OutfittersAjo Al’s
Half Moon EmpanadasHumble Tortas & Tacos
Panera BreadPeet’s Coffee
PHX Beer CompanyThe Roadie
SanTan Brewing CompanyScramble
Shake ShackStarbucks
Humble PieThe Tavern
Pedal Haus BreweryOHSO

Frequently Asked Question (FAQs)

What terminal is Alaska Airlines at PHX?

Alaska Airlines operates out of Terminal 3 of Phoenix Sky Harbor International Airport.

Where are Alaska Airlines terminal departures and arrivals? 

Alaska Airlines arrives and departs from terminal 3 of PHX Terminal.

What are the additional amenities available at Phoenix Sky Harbor International Airport?

Additional amenities you can expect from the terminal include airport lounges, a spa, pet relief areas, a currency exchange center, etc.

What are the various ground transportation services available at PHX?

After a safe landing, passengers can look for various ground transportation options, such as buses, shuttles, rideshare, and car rentals.

How many terminals are in Phoenix Sky Harbor International Airport?

The airport has three terminal buildings: Terminal 2, Terminal 3, and Terminal 4.

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