The capital of London and the United Kingdom manages its major air operations, be it international or domestic, from the London Heathrow Airport. Flights to and from Amsterdam, too, serve their departure and arrivals at Terminal 4. With a traffic of almost 1,300 flights, combined take-offs and landings, it is the most international connections airport in the world.
Flying in or out of London Heathrow Airport with the KLM Royal Dutch Airlines is not a cake pie. However, using this KLM LHR Terminal guidebook, you can learn to navigate your way in and out of the Netherlands national carrier’s operational grounds in London.
KLM Terminal LHR: The Basics
Before you discover the location of the terminus where you will find flights to and from the Netherlands, you should have a basic knowledge of the airport and the airline on which you have entrusted your travels.
| Heathrow London International Airport (LHR): Contact Information | |
| Airport Name | Heathrow London International Airport |
| Official Website | https://www.heathrow.com/ |
| Address | Hounslow TW6 1QG, UK |
| Status | Functional |
| IATA Code | LHR |
| Type | International |
| Country | United Kingdom |
| Facebook Page | https://www.facebook.com/HeathrowAirport/ |
| Twitter Account | https://x.com/heathrowairport |
| Youtube | https://www.youtube.com/user/LHRHeathrow |
| https://www.instagram.com/heathrow_airport/ | |
Now, that you know about London Heathrow, here’s the highlight of the KLM Airline and its operations at the Airport and contact details you may need to get in touch with them.
| KLM Royal Dutch Airlines: Contact Details | |
| Airline Name | KLM Royal Dutch Airlines |
| Official website | https://www.klm.co.uk/ |
| Arrivals | Terminal 4 |
| Departures | Terminal 4 |
| Status | Functional |
| Reservation, Customer Service, and Special Assistance | 020 7660 0293 |
| IATA Code | KL |
| ICAO Code | KLM |
| Founded | 7 October 1919 |
| Headquarters | Amstelveen, Netherlands |
| https://www.facebook.com/KLM/ | |
| https://www.instagram.com/klm/?hl=en | |
| Youtube | https://www.youtube.com/@KLM |
| https://www.linkedin.com/company/klm/ | |
What can you expect at Terminal 4?
KLM LHR Terminal is where you can complete your pre-flight check-ins, make modifications to your reservations, and check flight status. After your flight, you can go through customs and immigration tasks at the terminal. It is more than just a portal to begin or end your journey.
Once you are inside the terminal from where you are supposed to catch your flight or make your way out, the following are the amenities you get to revel in.
Reservation and Check-in Counter
Did you know that you can buy tickets even after visiting the airport for at least a minute? If not, then ticket counter at KLM Airlines LHR is a boon to you. There, you will find airline representatives who can help you find flights at affordable fares and help you with check-in and managing your reservations. Here’s a list of services to see at the counter.
- Check flights and purchase tickets.
- Check-In
- Track flight status
- Manage Reservation
- Change flights
- Cancel and Refund queries
- In-flight Entertainment and Wifi
- Pre-book Meals
- Pre-boarding options
Transportation
Make sure to get intel on how to navigate inside the terminals and get to the airport from the main city. If you are looking at the airport, you will find how to take public transport or a cab from London’s main International Airport, in the section below. Know more About KLM Airlines LHR.
In and out of the KLM Terminal LHR
- By Car– The best way to get in and out of Heathrow is via your own vehicle. There are plenty of parking spaces at the lot, and you can also pre-book the lots at affordable prices.
- Terminal Drop of Charge– All vehicles entering the terminal must pay £5 online or by phone. Ensure that you pre-pay for the terminal drop-off, as there is no offline mode to pay for the service drop-off area.
- Taxi or Maxicab– Hire a private car or London’s classic black cab with licensed drivers and wheelchair accessibility to reach KLM Airlines LHR or to navigate the city.
- Train or Tube– Spacious Heathrow Express trains depart from LHR every 15 minutes. Besides, Rail-Air bus links, the London Underground Piccadilly Line, and the Elizabeth Line run near the airport.
- Bus or Coach– Heathrow’s national coach network is the direct facility that transports passengers to and from many cities across the UK. Then, there are hotel shuttles and Go2Gate services, too.
- Reserve a Heathrow chauffeur Service– With this service, you can enjoy door-to-door pick-ups and drop-offs in the most comfortable VIP vehicles.
Getting between the terminals
If you have connecting flights or need to visit the other terminal for a specific purpose, here is what the LHR has to offer for your convenience.
| TRAVEL BETWEEN | MODE OF TRANSPORT | AVERAGE JOURNEY TIME: |
| Terminal 4 to 2 | By London Underground | 20 minutes |
| By Heathrow Express or Heathrow Elizabeth Line trains | 20 minutes | |
| Terminal 4 to 3 | By London Underground | 20 minutes |
| By Heathrow Express or Heathrow Elizabeth Line trains | 20 minutes | |
| Terminal 4 to 5 | By London Underground | 30 minutes |
| By Heathrow Express or Heathrow Elizabeth Line trains | 30 minutes | |
| By bus | 40 minutes |
Assistance and Accessibility
KLM Airlines LHR is equipped with disabled parking, wheelchair facilities, lifts, ramps, and sunflower lanyard services. KLM passengers with service animals and guide dogs can find pet relief areas to allow their four-legged friends to use the bathroom. Passengers can also access the Sensory objects pack, as the huge traffic and stress can be triggering for many. Mobility assistance is available at the counters, or you can also pre-book it at the airline helpline before your flight.
Club Aspire Lounge and Leisure
Once you reach the airport and complete your check-ins and baggage registration, etc., head to the lavish lodgings to refresh before a long-haul flight. Here’s what you can find at the Club Aspire Lounge as a KLM Royal Dutch passenger.
- Unlimited and high-speed Airport Wi-Fi access
- Scrumptious Appetizers and Quick Meals
- Range of Snacks
- Hot & cold Beverages
- Variety of Vintage Wines, beers & other spirits
- Digital newspapers and magazines
- Business Conference Room
- Quiet Zones for Reading and Rest
- Paid Shower facilities
Restaurants and Shops
Revel in the food and drinks of the most famous restaurants serving British and continental cuisines, or purchase duty-free from the luxury brands at the KLM LHR Terminal. A variety of stores include:
- Fashion and accessories
- Bags and luggage
- Travel essentials
- Jewellery and watches
- Food and drink
- Gifts and souvenirs
- Beauty and fragrance
- Footwear
- Health and wellbeing
- Kids and toys
- Technology and gadgets
- Books, magazines, and news
| SHOPS AND RETAIL | Lacoste | Louis Vuitton | Accessorize |
| Excess Baggage Company | Montblanc | Boots | |
| Fendi | Saint Laurent | Bottega Veneta | |
| Glorious Britain | Sim | Bulgari | |
| Gucci | Smythson | Burberry | |
| Hamleys | Sunglass Hut | Cartier | |
| Ted Baker | Case | ||
| Hublot | Tom Ford | WHSmith | |
| InMotion | Travelex | Watches of Switzerland | |
| Jo Malone | Valentino | Kurt Geiger | |
| FOOD AND DRINKS | Caviar House and Prunier | World Duty Free | Ladurée |
| Harrods | World of Whiskies | Snacks at the Lounges |
Lost and Found
It is no surprise that during the hustle and bustle of the airport, you may lose your items or bags once or twice. However, if you are catching a KLM flight or landing Terminal 4 at Heathrow Airport, there is not much you have lost. The efficient lost property system can help you recover it in no time.
All you have to do is search for your item in their database, claim it online, send your location to the authorities so they can send it to you, and pay for it. The charges for the items vary between £5 to £25 depending on their worth.
Other Amenities
Other than the mentioned services and facilities, you can also discover an array of essential and miscellaneous amenities provided in the table below.
| Priority Screening service | Customs and Immigration | Toilets, showers & water |
| Baggage services | Helping hand | Charge points |
| Free WiFi | St George’s Chapel | Trolleys |
| Currency Exchange | Family Travels | Smoking breaks |
| ATMs all | Interactive maps | Postal services |
| VIP Chauffeuring | Helping hand | Meeting rooms |
| Customs and Immigration | Hotels and Spas | Multifaith prayer rooms |
Frequently Asked Question (FAQs)
Yes. KLM operates its departures from Heathrow to Amsterdam.
KLM is at Terminal 4 in LHR Airport.
KLM Royal Dutch uses Terminal 4 in London Heathrow.
Yes. They do have a Club Aspire Lounge in London Heathrow (LHR).
KLM flies to Amsterdam, Netherlands, from LHR, UK.
KLM operates at LHR airport in London.