KLM Airlines London Heathrow Airport – LHR Terminal

The capital of London and the United Kingdom manages its major air operations, be it international or domestic, from the London Heathrow Airport. Flights to and from Amsterdam, too, serve their departure and arrivals at Terminal 4. With a traffic of almost 1,300 flights, combined take-offs and landings, it is the most international connections airport in the world. 

Flying in or out of London Heathrow Airport with the KLM Royal Dutch Airlines is not a cake pie. However, using this KLM LHR Terminal guidebook, you can learn to navigate your way in and out of the Netherlands national carrier’s operational grounds in London. 

KLM Terminal LHR: The Basics

Before you discover the location of the terminus where you will find flights to and from the Netherlands, you should have a basic knowledge of the airport and the airline on which you have entrusted your travels.

Heathrow London International Airport (LHR): Contact Information
Airport NameHeathrow London International Airport
Official Websitehttps://www.heathrow.com/ 
AddressHounslow TW6 1QG, UK
CountryUnited Kingdom
Facebook Pagehttps://www.facebook.com/HeathrowAirport/ 
Twitter Accounthttps://x.com/heathrowairport 
Youtube https://www.youtube.com/user/LHRHeathrow 

Now, that you know about London Heathrow, here’s the highlight of the KLM Airline and its operations at the Airport  and contact details you may need to get in touch with them. 

KLM Royal Dutch Airlines: Contact Details
Airline NameKLM Royal Dutch Airlines
Official websitehttps://www.klm.co.uk/ 
ArrivalsTerminal 4
DeparturesTerminal 4
Reservation, Customer Service, and Special Assistance020 7660 0293
Founded7 October 1919
HeadquartersAmstelveen, Netherlands

What can you expect at Terminal 4?

KLM LHR Terminal is where you can complete your pre-flight check-ins, make modifications to your reservations, and check flight status. After your flight, you can go through customs and immigration tasks at the terminal. It is more than just a portal to begin or end your journey.

Once you are inside the terminal from where you are supposed to catch your flight or make your way out, the following are the amenities you get to revel in. 

Reservation and Check-in Counter

Reservations and Check in Counter

Did you know that you can buy tickets even after visiting the airport for at least a minute? If not, then ticket counter at KLM Airlines LHR is a boon to you. There, you will find airline representatives who can help you find flights at affordable fares and help you with check-in and managing your reservations. Here’s a list of services to see at the counter.

  • Check flights and purchase tickets.
  • Check-In
  • Track flight status
  • Manage Reservation
  • Change flights
  • Cancel and Refund queries
  • In-flight Entertainment and Wifi
  • Pre-book Meals
  • Pre-boarding options


Make sure to get intel on how to navigate inside the terminals and get to the airport from the main city. If you are looking at the airport, you will find how to take public transport or a cab from London’s main International Airport, in the section below.  Know more About KLM Airlines LHR.

In and out of the KLM Terminal LHR

  • By Car– The best way to get in and out of Heathrow is via your own vehicle. There are plenty of parking spaces at the lot, and you can also pre-book the lots at affordable prices. 
  • Terminal Drop of Charge– All vehicles entering the terminal must pay £5 online or by phone. Ensure that you pre-pay for the terminal drop-off, as there is no offline mode to pay for the service drop-off area. 
  • Taxi or Maxicab– Hire a private car or London’s classic black cab with licensed drivers and wheelchair accessibility to reach KLM Airlines LHR or to navigate the city. 
  • Train or Tube– Spacious Heathrow Express trains depart from LHR every 15 minutes. Besides, Rail-Air bus links, the London Underground Piccadilly Line, and the Elizabeth Line run near the airport. 
  • Bus or Coach– Heathrow’s national coach network is the direct facility that transports passengers to and from many cities across the UK. Then, there are hotel shuttles and Go2Gate services, too.
  • Reserve a Heathrow chauffeur Service– With this service, you can enjoy door-to-door pick-ups and drop-offs in the most comfortable VIP vehicles. 

Getting between the terminals

If you have connecting flights or need to visit the other terminal for a specific purpose, here is what the LHR has to offer for your convenience. 

Terminal 4 to 2 
By London Underground20 minutes
By Heathrow Express or Heathrow Elizabeth Line trains20 minutes
Terminal 4 to 3
By London Underground20 minutes
By Heathrow Express or Heathrow Elizabeth Line trains20 minutes
Terminal 4 to 5
By London Underground30 minutes
By Heathrow Express or Heathrow Elizabeth Line trains30 minutes
By bus40 minutes

Assistance and Accessibility

KLM Airlines LHR is equipped with disabled parking, wheelchair facilities, lifts, ramps, and sunflower lanyard services. KLM passengers with service animals and guide dogs can find pet relief areas to allow their four-legged friends to use the bathroom. Passengers can also access the Sensory objects pack, as the huge traffic and stress can be triggering for many. Mobility assistance is available at the counters, or you can also pre-book it at the airline helpline before your flight. 

Club Aspire Lounge and Leisure

Club Aspire Lounge and Leisure

Once you reach the airport and complete your check-ins and baggage registration, etc., head to the lavish lodgings to refresh before a long-haul flight. Here’s what you can find at the Club Aspire Lounge as a KLM Royal Dutch passenger. 

  • Unlimited and high-speed Airport Wi-Fi access 
  • Scrumptious Appetizers and Quick Meals
  • Range of Snacks 
  • Hot & cold Beverages
  • Variety of Vintage Wines, beers & other spirits 
  • Digital newspapers and magazines 
  • Business Conference Room
  • Quiet Zones for Reading and Rest
  • Paid Shower facilities

Restaurants and Shops

Revel in the food and drinks of the most famous restaurants serving British and continental cuisines, or purchase duty-free from the luxury brands at the KLM LHR Terminal. A variety of stores include:

  • Fashion and accessories
  • Bags and luggage
  • Travel essentials
  • Jewellery and watches
  • Food and drink
  • Gifts and souvenirs
  • Beauty and fragrance
  • Footwear
  • Health and wellbeing
  • Kids and toys
  • Technology and gadgets
  • Books, magazines, and news
SHOPS AND RETAILLacosteLouis VuittonAccessorize
Excess Baggage CompanyMontblancBoots
FendiSaint LaurentBottega Veneta
Glorious BritainSimBulgari
HamleysSunglass HutCartier
Ted BakerCase
HublotTom FordWHSmith
InMotionTravelexWatches of Switzerland
Jo MaloneValentinoKurt Geiger
FOOD AND DRINKSCaviar House and PrunierWorld Duty FreeLadurée
HarrodsWorld of WhiskiesSnacks at the Lounges

Lost and Found

It is no surprise that during the hustle and bustle of the airport, you may lose your items or bags once or twice. However, if you are catching a KLM flight or landing Terminal 4 at Heathrow Airport, there is not much you have lost. The efficient lost property system can help you recover it in no time. 

All you have to do is search for your item in their database, claim it online, send your location to the authorities so they can send it to you, and pay for it. The charges for the items vary between £5 to £25 depending on their worth.

Other Amenities

Other than the mentioned services and facilities, you can also discover an array of essential and miscellaneous amenities provided in the table below. 

Priority Screening serviceCustoms and ImmigrationToilets, showers & water
Baggage servicesHelping handCharge points
Free WiFiSt George’s ChapelTrolleys
Currency ExchangeFamily TravelsSmoking breaks
ATMs allInteractive mapsPostal services
VIP ChauffeuringHelping handMeeting rooms
Customs and ImmigrationHotels and SpasMultifaith prayer rooms

Frequently Asked Question (FAQs)

Does KLM fly out of Heathrow?

Yes. KLM operates its departures from Heathrow to Amsterdam.

What terminal is KLM at LHR?

KLM is at Terminal 4 in LHR Airport. 

Which terminal does KLM Airlines LHR?

KLM Royal Dutch uses Terminal 4 in London Heathrow. 

Does KLM have a lounge at Heathrow Airport?

Yes. They do have a Club Aspire Lounge in London Heathrow (LHR).

Where does KLM fly from in the UK?

KLM flies to Amsterdam, Netherlands, from LHR, UK.

Which airport does KLM fly from in London?

KLM operates at LHR airport in London.

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