United Airlines Boston Logan International Airport – BOS Terminal

United Airlines uses Terminal B for the operation of domestic flight arrival and departure at Boston Logan International Airport. A different platform viz. Terminal E is used for the arrival of international flights. Getting around the airport without terminal awareness can be hectic, and it feels like you’re spending more time at the airport than on the plane. If you happen to commence your trip soon, getting the right information about your flight can help. 

The airport serves a large number of passengers on a daily basis. Thus,  it offers a wide range of services and facilities that cater to every travel requirement of yours. Without any more delay, let’s jump into the details of terminal United Airlines Boston Logan.

What Terminal Is United Airlines At BOS?

United Airlines is at Terminal B and Terminal E of Logan International Airport. Its primary terminal operates domestic flight arrival and departure, including international flight departure as well. The latter is used for international flight arrival.  

United Airlines terminal at Boston Logan Airport is the same for flights that are taking off. Passengers about to embark on their journey must clear check-in and clear the security checkpoints to enter the terminal. Once they are inside, they can complete all the formalities of their flight. 

International passenger will arrive at their respective terminal at the airport. They can head to the immigration and passport control area and go through the required procedure. After that, one can collect their bags, complete the customs duty, and then start to leave the airport premises. 

United Airlines BOS Airport Map & Address

You have to go through several airport formalities before your boarding call. There is flight check-in, baggage drop-off, verification, & queues, and you have to move fast to clear everything on time. 

Having the right details on the United Airlines terminal at Logan Airport and the location of every before-boarding facility will help you plan your next move. Here’s a table to assist you with the airport address and contact details, along with maps to help you find the location easily. 

Name of the AirportBoston Logan International Airport
Airport AddressEast Boston, MA 02128
United Airlines BOS Arrivals TerminalTerminal B (Domestics)
Terminal E (International)
United Airlines BOS Departures TerminalTerminal B
Airport CodeBOS
Airport Contact Number800) 235-6426
Airport ICAO CodeKBOS
ServesGreater Boston and New England

United Airlines BOS Terminal Services and Facilities

BOS Terminal Services

United Airlines Boston Logan Terminal B is a combination of comfort and amenities. It has a welcoming atmosphere with enough seating, ventilation, lighting, and facilities. Aside from that, its top priority is passenger security. Thus, the layout of the United Airlines Terminal at the airport is designed to minimize slips and falls. 

Some services and facilities that you can avail of at the airport are mentioned in the table below:

Interactive MapFree Wi-Fi ConnectionHotels and Car RentalsRestrooms
Family RestroomsElevatorsAutomated External DefibrillatorsAudiovisual Fire Alarms
Sensory/ Calming RoomAudiovisual AssistantnceAnimal Relief AreasWings for Autism Program
Folding Changing TablesNursery and Nursery RoomKidport Play AreasMilitary Meet and Greet Program
Lost and FoundBank of AmericaAutomated Teller MachineMobile Money ATM
Art and Exhibits Restaurants and CafesShopping CenterDuty-free Shops
LoungesParking FacilitiesTransportation FacilityCharging Stations

Ticketing and Check-in

United Airlines’ ticket counter is located at Terminal B of Logan International Airport. Whether you want to book a flight or retrieve booking information, head straight towards this counter. The desk is equipped with staff members who are well-trained to help you with your concerns. Each counter has a separate queue barrier, so you can get in line and buy or modify your tickets. 

Ticket Cancellation and Changes

In a situation of uncertain events, you are left with no choice but to cancel the flight. During times like this, you can always rely on the United Airlines counters at the airport facility. The airline representative will assist you from making minute changes to canceling the whole ticket. He/she will first make you aware of the airline’s cancellation policy and help you throughout the process. 

Lost and Found Counter

If you lost your baggage or any other belongings at the airport premises or on the plane, knowing which department to reach out to can help you retrieve the item timely. Contact United Airlines ASAP for items left on planes or near the departure gate. If you last seen it near the security checkpoints, inform the TSA and submit a report online. Lastly, when the item is lost in public places at the airport, fill out a form by visiting the BOS Logan website. You can locate the Lost and Found office near the arrival level between Terminal C and Terminal E.

Baggage Drop-off and Claim 

There are multiple baggage drop-off counters at the Logan United Airlines terminal. Passengers with checked bags must clear the security screening and arrive at the check-in counter to submit their bags. These bags are returned to you when you land at the final destination. In contrast, passengers arriving at Terminal B can collect their bags from the luggage claim section. All bags and suitcases are rolled out in a conveyor belt, and you can pick the one with your name tag. 

Special Assistance

To make sure the travel is equally comfortable for people with disability, the airline provides special assistance at the airport. Passengers get assistance with transportation options, facilities, and security procedures. The airline has its special assistance policies, where passengers can request and choose from a number of assistance options. However, giving a heads-up to the airline staff so that the prior arrangements can be made in time. 

Wrap Up!

In conclusion, an airport terminal is a confusing place without the right information. If you ever get confused, know that there are designated help desk counters that are all ears to hear your queries. Overall, we have provided all the specific details of the terminal United Airlines Boston Logan.

FAQs – People Also Ask

What is the United Airlines arrival/departure terminal at BOS Airport?

Logan United Airlines Terminal B manages the departure of both international and domestic flights at the airport. 

How do you get in touch with United Airlines at Boston Airport?

Dial (800) 864-8331 and speak with the United Airlines staff sitting at the Boston ticket office. 

Does United Airlines permit pet travel at BOS?

Yes, passengers can travel with their furry friends on board the United flights at BOS if certain conditions are fulfilled. 

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