Air China John F Kennedy International Airport – JFK Terminal

Air China, the national carrier of China, offers an exciting travel experience with modern facilities and resources. In this blog, we will focus on Air China’s operations at JFK Terminal 1. Although Terminal 1 is usually busy and bustling with numerous international flights, it ensures that its passengers are satisfied with safety and various amenities. If you are flying with the airline, make sure you arrive at Terminal 1 and check in at their designated counters. 

If you are a frequent flier, Air China JFK Terminal helps you get exciting offers and discounts on your tickets. So, if you have any travel plans, continue reading the page to get a comprehensive guide.

Arriving & Departures Terminal at JFK

Arriving & Departures Terminal at JFK

Air China’s international and domestic flights fly to and from Terminal 1 at John F. Kennedy International Airport. After exiting the aircraft, arriving passengers should follow the signs to immigration and customs. As soon as you clear customs, collect your luggage and head to the arrival hall, where you can look for ground transportation options, including taxis, buses, and Lyft. 

For departing flights, travelers should move forward for check-in and baggage drop-off located on the departure level of Terminal 1. Air China Terminal check-in desks are open 3 hours before departures. After completing these procedures, proceed to security screening and then to your gate. 

Contact Airlines at the Airport Directly

Need assistance with your flight with Air China in JFK Terminal? Contact their excellent staff for help with any doubts related to your travel. Whether for reservations or flight status, feel free to get in touch with the airlines and airport before your departure date. Here is the official information:

Operating Airlines Air China
Airport John F. Kennedy International Airport
Arriving & Departing Flights Terminal 1

JFK Int‘l Airport, 76 Cargo Bldg., Jamaica, NY 11430, USA
Contact NumberAirport – (718) 244-4444
Customer Service Air China – +1 718-656-5545
Official WebsiteAirport-
Instagram Handle
Facebook Page
LinkedIn Page

Conveniences at Terminal 1

Get answers to your questions from Air China’s experienced and helpful staff. If you are well aware of all the services and additional services the airlines provide, you can make your journey smoother and more enjoyable. Below, we have mentioned some amenities you can add on:

Online ReservationAirport and In-flight Wifi Connection
Cancel Tickets and Inquire About RefundCheck Delayed and Lost Luggage
Check-in DeskChildren’s Play Space
Select your preferred seatPurchase Extra Baggage Allowance
Cab and Rental VehiclesLearn about Emergency Services 
Wheelchair AssistanceDowntown Market
Pet Travel ConcernsInfant Care Area
In-flight Medical HelpRestrooms
Airport LoungesCharging Station
Air BarArrivals Eatery
Children’s Menu Bally
Currency Exchange ATM

Book Your Tickets

Book Your Tickets

Travelers can easily reserve their seats. To finalize your travel plans, visit the Ticketing Counter in Terminal 1. Their staff will assist you with flight bookings, seat selections, and baggage claims. You can also consider comparing different airfares and simultaneously selecting the one that suits your requirements and budget.

Time-Saving Check-In 

Before visiting the desk, passengers must have their travel IDs, such as passports, visas, and other documents. Also can skip standing in the queue and try other ways to check-in. You can go for online check-in, use the mobile app, or use the self-service kiosk located near the check-in counter. You will get a boarding pass and be ready for further procedures using these methods. 

Get a Refund after Cancellation

Are you planning to cancel your booking? Don’t hesitate. Airlines value your money and time and, therefore, help you get a refund if available. It is essential for you to learn the cancellation and refund policy before booking your flight. So, it is always a better idea to contact customer service to know about the cancellation/refund information.

Smoothen Your Screening Process

The airport’s screening process is an efficient security measure to maintain the safety of all passengers and staff. When you enter the terminal, travelers must undergo this process, including metal detectors, X-ray machines, and other-related searches. Therefore, passengers must learn the airline’s regulations before packing their stuff. Passengers must follow the TSA agents’ signs and instructions to quickly and easily clear security and proceed to their gates.

Collect your Lost Items

JFK Airport provides a convenient service for travelers who have lost their belongings. The airport has a separate lost and found desk located in each terminal. The employees focus on reuniting passengers with their lost items. The department deals with a range of lost and found items, from cell phones to luggage. It’s your choice whether to report lost items online or in person. The department will work to locate and return them ASAP. 

Customs and Immigration Procedures 

After arriving at JFK Airport, International passengers proceed to customs and Immigration, where they present their travel papers, such as passports and visas. After clearing customs, travelers collect their baggage and head to immigration. The process is monitored by experienced staff, who ensure a safe and welcoming experience for all passengers.

Stay Connected with the Internet

No matter how far you travel, you can talk or text your loved ones whenever you want. JFK airport offers free Wi-Fi networks to its respective customers so they can browse, email, and stream on their devices. With this wireless connection, you can easily check flight status, access travel apps, or continue your pending work. Just select the “JFK Wi-Fi” network and browse.

Make Travel Plans with Your Pet

Flying with your furry companion? JFK Airport welcomes pets! Before your journey, check with your airline for pet travel regulations since some accept pets in the cabin or cargo. Make sure that your little friend is healthy enough to travel, and remember to microchip them for easy identification. During the flight, you must bring a health certificate and necessary documents for your pet to travel. After a safe landing, you will find pet relief areas and animal lounges, providing comfortable places for your pet to rest and relax.


Before wrapping it up, remember that theAir China JFK terminal offers a seamless travel experience for passengers. You can navigate the airport terminal smoothly with modern facilities and staff guidance. Before you pack your bags or make any air travel choices, read thoroughly about the airlines and make decisions accordingly. If you are left with some spare time, consider visiting the various shopping areas at the airport terminal. We hope this guidebook will help you enhance your journey. 

Frequently Asked Questions (FAQs)

Which terminal is Air China in JFK Airport?

John F. Kennedy International Airport’s Terminal 1 serves Air China and many other airlines.

Which terminal at JFK manages the arrivals and departures of Air China?

Arrivals and departures of Air China operate out of Terminal 1 of JFK Airport.

How can I contact Air China?

Depending on your preferences, you can visit or call the airlines through the following details: 
Address- JFK Int‘l Airport, 76 Cargo Bldg., Jamaica, NY 11430, USA, 
Air China – +1 718-656-5545

What are the additional facilities passengers can avail of?

To make your journey worthwhile, you can add services like extra baggage allowance, airport lounge access, pet relief areas, free wi-fi, and shopping areas. 

Is there any refund policy if I wish to cancel my flight?

Yes, depending on your ticket type, you will get a refund after deducting the cancellation charge.

What are the other ways to check in other than visiting the counter?

You can prefer online check-in or use the self-service kiosk to check in on time. 

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