Alaska Airlines San Jose Mineta International Airport – SJC Terminal

Staying informed about the terminal used by your airline at San Jose International Airport (SJC) can save you time and stress. If you’re flying with Alaska Airlines, you’ll depart from Terminal B. Knowing this key information will help you navigate the airport quickly and ensure a relaxed trip experience. You will get to know all the essential details about all the procedures you must follow for pre-departure or post-arrival, along with all the amenities the airline and the airport serve. Read on to grasp all the information and arrive at the airport confidently and not stressed.

Highlights Of Alaska Airlines and SJC Terminal

It is very important to know the significant details of the airport and terminal before entering. Check out the highlights of both SJC & Alaska below:

Alaska Airlines

If you need to get in touch with the airline, you can get the details below:

Website Link 
Phone Number1-800-252-7522
Customer Service000 800 100 1051
Departure T-B
Arrival Terminal B
Type Of AirlineDomestic & International
Number Of Aircraft Used Around 25
HeadquartersSeattle, Washington, United States
Social Media Handles
Twitter (X) 
Youtube Channel 

San Jose Mineta International Airport

Grab all the contact and other information of SJC below:

Address 1701 Airport Blvd, San Jose, CA 95110, United States
Contact Number+1 408-392-3600
Official Website 
Social Media 

Transport Options To Reach SJC Airport

If you want the best mode of transport to reach this airport, consider one of the options below as per your choice & comfort:

  • Public Transportation
  1. VTA Light Rail is one of the best available and convenient options. Take the VTA Green Line to the Metro/Airport Station. Then, take the free VTA Route 60 bus to the airport terminals.
  2. VTA Buses– Several VTA bus routes connect to the airport, including:
  • Route 22 and 522– These buses connect Santa Clara Caltrain Station to the airport.
  • Route 60 runs directly from the Winchester VTA Station to the airport.
  1. Other Train Options– VTA buses can connect you to SJC Airport from Amtrak and ACE Train stations.
  • Taxis and Ridesharing
  1. Taxis- You can get them anytime at the airport, and they can be a convenient option for door-to-door service.
  2. Ridesharing- Popular ridesharing apps like Uber operate at SJC, offering another comfortable way to get to and from the airport.
  • Driving: Personal Vehicle- Passengers can drive to the airport and park in one of the airport’s parking facilities.
  • Shuttle Services- Several airport shuttle services offer shared rides to and from SJC.
  • Other Options : Biking- The airport has bicycle parking areas, making it an option for those who prefer to cycle.

How To Choose the Best Option?

The best way to get to SJC depends on your needs and preferences. The factors that will decide what transport you will choose are:

  • Cost– Public transportation is generally the most affordable option, while ridesharing and taxis can be more expensive.
  • Comfort– Public transportation may require transfers and waiting times, while ridesharing and taxis are more convenient as they offer door-to-door service.
  • Travel Time– When choosing an option, consider traffic conditions and the distance from your starting point to save time.

What To Do Before Boarding Alaska Flight At SJC?

Before getting ready for your Alaska Airlines flight at San Jose International Airport (SJC), knowing all the procedures followed before taking off is essential. Know all the pre-departure process below:

Check-In Options

Checkin Option

For your check-in, there are many options listed below:

  • Online Check-In– You can check in anytime between 24 hours and 1 hour before your flight using the Alaska Airlines mobile app or website. You can then get your boarding pass printed at home or use the boarding pass saved on your phone.
    • Self-Service Kiosk—If you don’t check in online, you can use a self-service kiosk at the airport to check in and print your boarding pass easily.
    • Airport Counter– You can also check in with the help of the staff at the Alaska Airlines check-in counter at SJC.

    Boarding Passes and Bags

    Passengers must ensure that their boarding passes are ready for security checks. They can be printed or stored on their mobile app.

    • You must get bag tags printed at the kiosk or counter if you have checked bags. Attach them to your luggage before dropping them off at the baggage drop area.

    Security Check

    Remember to pack smartly to avoid any hassle during security screening. Pack liquids according to TSA guidelines.

    Things To Do After Landing At SJC

    Stepping Off The Plane & Claiming Bags

    1. Once the aircraft lands at the gate, wait for the announcement from the flight crew before deboarding.
    2. Take your stuff, including any carry-on items you bought on the flight.

    Collect Your Checked Luggage

    1. Follow the signs to the baggage claim area. The crew will display or announce your baggage claim belt number on screens.
    2. Wait for your bags to arrive on the conveyor belt. Cross-check the baggage tags to make sure that you’re collecting your bags.


    1. If you’ve landed on an international flight, you must go through customs.
    2. Find the signs that will take you to the customs and immigration area.
    3. Tell the customs officer about anything you brought back from outside the country for which you might need to pay a fee. 
    4. Have your passport and any required documentation handy for inspection by the officers.

    Ground Transportation- If you require assistance regarding ground transportation options, go to their information desk in the terminal. There are many options available for passengers to travel onward from SJC:

    1. Ride Sharing Cabs
    2. Taxi
    3. Rental Cars
    4. Public Transportation

    What Facilities To Expect At SJC?

    SJC airport is known to provide suitable facilities for its customers. Passengers will always be comfortable with these facilities, like ATMs, Wi-Fi, medical services, etc. Check the whole list below:

    TerminalsTaxiwaysCargo FacilitiesGround Transportation Center
    Boarding GatesShort-Term ParkingCell Phone LotRide Sharing Lot
    RunwayLong-Term ParkingBaggage ClaimSecurity Checkpoints
    Currency ExchangeCar Rental ServicesBusiness CentersChildren’s Play Areas
    Wi-FiLost and FoundFamily RestroomsPet Relief Areas
    Medical ServicesPublic PhonesCharging StationsFlight Information Displays
    Public Art ExhibitsConference RoomsMeeting RoomsMilitary Service Lounges
    Nursing RoomsShoe Shine StandsVending MachinesRecycling Bins
    Electric Vehicle Charging StationsAirport Chaplaincy ServicesLuggage LockersPublic Restrooms

    What Queries Are Handled By Alaska Airlines?

    Alaska Airlines can assist you with any queries that you have in your mind. You can ask them anything flight-related, and they will do their best to provide you with the information they have. Some of the significant queries are listed below:

    • Booking Flights—If you need to make flight reservations, Alaska Airlines can help you search for flights based on your desired destination, dates, and budget. They can also answer questions about flight options, including direct flights, layovers, and connecting flights.
    • Managing Reservations—If you have already booked a flight, the airline allows you to manage your reservation online or by phone. You can change your seat selection, check-in for your flight, and even upgrade your ticket class.
    • Checking Baggage Fees– Alaska Airlines can provide details on their current baggage fees. Tell them your bag size, fare class, and all the other things asked.
    • Flight Status– Do not worry about your flight’s arrival or departure time. This airline offers flight status updates so you can stay informed about any delays or cancellations.
    • In-Flight Services– You might be curious about what amenities their flights offer. Their staff can provide details about in-flight services like food and beverage options, entertainment systems, and Wi-Fi availability.
    • Mileage Program– Learn about their Mileage Plan program, how to earn miles, and how to redeem them for future flights or other benefits.
    • Special Assistance- If you need assistance with a disability or have a special diet, you can contact Alaska to help you make special requests.
    • Pet Travel Information—Passengers planning to travel with their pets must first get all the information about their travel. They must know about pet travel policies, fees, etc.
    • Unaccompanied Minor Assistance– Alaska Airlines can help you with the unaccompanied minor program, ensuring your kid is on a safe and supervised trip.
    • Helping with Travel Issues—If you encounter any problems during your trip, the airline will help resolve them, such as lost luggage, flight changes, and cancellations.

    Amenities Provided By Alaska In Plane

    Amenities Provided By Alaska In Plane

    Alaska Airlines provides many amenities onboard. However, not all facilities are available to all cabin class passengers, as some are only for those in higher classes.

    Free Chat Messaging AppStreaming Entertainment on Personal DevicesPremium In-flight Entertainment TabletsComplimentary Movies & TV Shows
    Upgraded Food and Beverage OptionsPremium WinesCraft Beer SelectionSparkling Wine
    Free Wi-Fi TextingStreaming Wi-Fi PackagesFirst Class Amenities In-flight Magazine
    Premium Class Amenities Complimentary Snacks Alcoholic BeveragesPillows and Blankets
    HeadphonesAmenity Kits Entertainment for Children Assistance for Passengers with Disabilities
    Direct Aisle Access Power Outlets USB Charging PortsSeatback Pockets for Storage
    Overhead Compartment SpaceLavatories with AmenitiesCall Attendant ButtonReading Light
    Window ShadesClimate Control In-flight Map Baggage Claim Assistance
    Flight Status UpdatesMobile App for Check-In & BoardingPet Travel Program Language Assistance Services
    Onboard Shopping Lost & Found ServicesMedical Kit Seat Selection

    Commonly Asked Questions

    What terminal is Alaska Airlines at SJC?

    The terminal used by Alaska Airlines is Terminal B at SJC. You can reach the terminal with the help of directional signs or simply ask the staff.

    What are the ticket counter hours for Alaska Airlines at SJC?

    The ticket counter hours are Sunday through Friday from 4:15 AM to 8:30 PM and Saturday from 4:15 AM to 9:00 PM. You must cross-check the timings with the staff.

    What are the baggage claim hours at SJC?

    You can claim your luggage from Baggage claim from 8:00 AM to 12:00 midnight.

    What is the minimum check-in time for Alaska Airlines flights at SJC?

    The minimum check-in time is 40 minutes before your departure time for domestic flights and 60 minutes before departure for international flights.

    Where can I park if flying with Alaska Airlines out of SJC?

    Alaska Airlines’ most convenient parking options are Lots 3, 4, and 5. You can also reserve parking in advance online.

    Can I check my flight online?

    Yes, you can check in for your Alaska Airlines flight online. If not online, you can use offline options like self-service kiosks and airport counters.

    What if I need to change my Alaska Airlines flight to SJC?

    You can change your flight through the Alaska Airlines website or app, call customer service, or visit the ticket counter at SJC. 

    Does Alaska Airlines offer any in-flight amenities on flights from SJC?

    They offer onboard facilities, including beverages, food, snacks, and alcoholic beverages. Wi-Fi and entertainment options are also available. 

    What are the ways to reach SJC?

    To reach SJC, you can take many different transport options, including taxis, shared cabs, public transportation, and a shuttle service.

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